Return and exchange of goods

1 The Buyer has the right to refuse the Goods at any time before its transfer, and after the transfer of the Goods - only if the Goods are found to be of inadequate quality, do not correspond to the declared description or configuration.

2 If the Buyer refuses the Goods, the Seller shall return the cost of the returned Goods, except for the Seller's expenses for the delivery of the returned Goods from the Buyer, no later than 10 days from the date the Buyer submits the relevant request.

3 Return of goods is possible only if its presentation (packaging, seals, labels) and consumer properties are preserved.

4 When returning the Goods, the Buyer is obliged to provide a receipt and a document confirming the fact of purchase.

5 If, upon receipt of the Goods, damage was found that was not indicated during the sale, a discrepancy in quantity, as well as in the event of other claims regarding the quality of the Goods, the Buyer must immediately inform the Seller about this.

6 All disputes and disagreements are resolved through negotiations. If it is impossible to resolve them, the parties have the right to apply to the court in the manner prescribed by applicable law.

7 The refund of the money paid for the goods takes place in the same way that the payment was made. If it is impossible to return the payment in the same way, the refund is made by bank transfer.

8 If the Goods were in use and / or have traces of use, such Goods are not subject to return and exchange.

9 If, upon checking the returned Goods, it is found that it is not a Good of inadequate quality, the Seller has the right to reimburse its costs for shipping and checking the Goods at the expense of the Buyer.

10 The Buyer is not entitled to refuse the Product of individual manufacture, which has certain distinctive features, if the specified Product can be used exclusively by the Buyer acquiring it.

11 In the event that it is found that the returned Goods were damaged due to the fault of the Buyer, the Seller has the right to refuse to return and replace them.

12 In case of refusal of the Goods, if free shipping or a discount on shipping was provided, the actual costs of shipping the Goods may be deducted from the amount returned to the Buyer.

13 In the event of the exchange of the Goods for a similar one, all costs and risks associated with the shipment of the exchanged Goods are borne by the Buyer.

14 The Buyer is obliged to ensure proper storage of the goods until they are returned to the Seller. Damage caused by improper storage may be grounds for refusing a return.

15 If the Goods were purchased as part of a promotion or at a discount, when returning such Goods, its promotional or discount value is taken into account.

16 The Buyer is responsible for the selection of the Goods and their compliance with the stated needs. In the event that the Goods are returned for being unsuitable for the Buyer's needs, the return value may be reduced by an amount that covers the Seller's costs for processing the return and shipping the Goods.

17 The exchange and return of the Goods is considered completed after the Buyer signs the relevant documents confirming the return or exchange of the Goods.

18 The rules for the return and exchange of goods can be changed by the Seller unilaterally without prior notice to the Buyer, however, such changes do not apply to relations that arose before the entry into force of such changes.